Shift co-ordinator - Delivery Senior Specialist at NTT DATA

Shift co-ordinator - Delivery Senior Specialist Job Description – Shift Coordinator (G9) ### Position Overview Role: Shift Coordinator / Operations Lead Grade: G9 Function: Network / Infrastructure Operations Work Model: Shift-based, supporting regional operations Role Summary The Shift Coordinator will act as the operational lead during the assigned regional shift, ensuring effective coordination, ticket queue management, communication, escalation, reporting, and continuity of Network and Infrastructure operations. This is a semi-technical operations leadership role. The individual i…