RS COE Assistant Manager - Operations at EXL

RS COE Assistant Manager - Operations Seeking for people leader with ability to identify inefficient and or ineffective processes and develops recommendations to enhance controls and efficiency, provide coaching and feedback to team members to enable them to improve their performance, provide inputs on process and system to the team. The ideal candidate will demonstrate ownership, provide timely resolutions while ensure consistent, courteous, and efficient service according to quality monitoring guidelines to the team members. Liaison with onshore departments may be necessary to relay proces…