Network Operations Center (NOC Engineer) at CallTek

We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. ### Key Responsibilities Network Monitoring & Performance Monitor infrastructure using SolarWinds, PRTG, Nagios, Zabbix, and other proprietary monitoring systems like Cosmos Analyze performance trends, bandwidth, latency, packet loss, and KPIs Maintain monitoring thresholds, alert policies, and SLA metrics Incident & Problem Manag…