Workforce Management Lead - Fincrime Operations at Sequoia Capital (portfolio)

About the position Financial Crime Operations sits at the heart of how Klarna protects its customers and the business from fraud, money laundering, and abuse — at scale, in real time, across markets. We're looking for an Accountable Lead for Workforce Management to own how we plan, resource, and run this operation. You'll lead our in-house WFM team and be the single point of accountability for making sure the right people, in the right numbers, with the right skills, are in the right place at the right time — across our own analysts and our vendor partners. This isn't a back-office scheduling…