Customs Brokerage Agent at Expeditors
Customs Brokerage Agent
Job Description
### Scope of Position
Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department.
### Key Responsibilities
- Ensure smooth and timely shipment process flow
- Ensure accurate and timely data entry into our operational system based on defined metrics
- Track and trace shipments
- Provide proactive and clear communication to internal and external customers
- Ensure accurate and timely client billing, including dispute resolution
- Understand customer expectation t…
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