Team Lead-Voice at HCLTech

Job Description Team Lead-Voice Chennai, Tamil Nadu ### Job Summary The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance ### Key Responsibilities - Responsible for the day-to-day management of 15 – 25 front level employees - Adhering to agreed Key Performance Indicators, Service Level Agreements and quality st…