Centre Manager at Petfully

Role Overview : We are looking for a Centre Manager to take end-to-end ownership of centre operations, revenue, customer experience, and people management. - Key Responsibilities : * Manage day-to-day centre operations and ensure smooth functioning. * Own centre revenue, business targets and key operational KPIs. * Lead and manage veterinarians, groomers, PRMs and support staff. * Handle hiring, onboarding, performance and employee engagement. * Ensure excellent customer experience and resolve escalations. * Manage rosters, attendance, inventory, vendors and centre hygiene. * Track performance…