Z SCALER Technical Support at NTT DATA
Z SCALER Technical Support
### Job Requirements
Core responsibilities
- Incident and problem management:
Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking, and performance problems
- Infrastructure management:
Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
o ZPA Application Access: Manage application segments and segment groups to define and control user access to private internal applications.
Manage and upda…
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