ETIC, ITSM Architect (ManageEngine)- Manager at PwC

ETIC, ITSM Architect (ManageEngine)- Manager Location: Cairo - ETIC Country: Egypt Time type: Full time Job requisition ID: 675149WD Posted: 2025-10-26 Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager Job Description & Summary Lead the design, implementation, and optimization of the SaaS ITSM platform using ManageEngine ServiceDesk Plus Cloud, ensuring alignment with IT governance and ITIL best practices. Own integrations, automation, reporting, and adoption across ITSM and ITAM domains. ### Key Responsibilities - Archite…