SME - Google Cloud Platform (GCP) at HCLTech

Job Description SME - Google Cloud Platform (GCP) Chennai, Tamil Nadu ### Job Summary The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents within the Support & Operations team. By leveraging expertise in Google Cloud Platform (GCP), this position directly impacts customer satisfaction through effective incident management and quality assurance. The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs). ### Key Responsibilities 1. Ensure…