Service Delivery Manager (DPO) at HCLTech

Job Description ### Service Delivery Manager (DPO) Others, Florida ### Job Summary - Bachelor’s degree in business administration, Operations Management, Statistics, Mathematics, Economics, Engineering, or related field. - Any Graduate with relevant WFM management experience. - Certifications in Workforce Management, Six Sigma, Data Analytics, NICE, Verint, Genesys, or related tools are preferred. ### Key Responsibilities Strategic Workforce Planning Develop and execute short-term and long-term workforce strategies aligned with business objectives and client requirements. Lead forecastin…