SME - Sailpoint IIQ, Java, SailPoint FAM at HCLTech

Job Description SME - Sailpoint IIQ, Java, SailPoint FAM Bengaluru, Karnataka ### Job Summary The Subject Matter Expert (Support & Ops) plays a critical role in ensuring timely and quality resolution of escalated incidents in accordance with Service Level Agreements (SLA). This position is vital for maintaining high customer satisfaction through effective communication, documentation, and analysis. The expert will leverage their proficiency in SAILPOINT IIQ and Java development to mentor team members and enhance operational efficiency. ### Key Responsibilities 1. Ensure Prompt Resolution…