Guest Service Agent (PT) at Essex Hotel Management, LLC
### Description
Part-time. Weekends and Holidays required.
Primarily PM Shift.
The Courtyard Rochester Downtown , managed by Essex Hotel Management, is currently seeking a DRIVEN Guest Service Agent.
As the first point of contact for our guests, the Front Desk Agent is responsible for providing exceptional customer service and ensuring a positive experience for all who visit our establishment.
### Responsibilities
- Greet guests and visitors with a warm and welcoming demeanor
- Check guests in and out of the hotel, ensuring accuracy of information and timely processing
- Answer phone cal…
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