RCM Call Center Representative – Patient Accounts & Collections at SPCP/Southeast Medical Group
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RCM Call Center Representative – Patient Accounts & Collections
Fully Remote •
Off-site
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Job Type
Full-time
### Description
The Call Center Representative – Patient Accounts & Collections is responsible for managing all aspects of patient accounts receivable (A/R) related to self-pay balances. This role handles inbound and outbound patient calls, collections, payment plans, refunds, and follow-up on clinic-identified balance inquiries. The representative reviews patient accounts within the Practice Management (PM) system, interprets Explanation of Benefits (EOBs), and applie…
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