Track Manager - Wireless Networking at HCLTech
Job Description Track Manager - Wireless Networking
Chennai, Tamil Nadu
### Job Summary
Responsible for handling network operations, incident management, and ensuring SLA-driven delivery for LAN/WAN environments. Key Responsibilities Handle tickets / service requests in SLA timelines Perform troubleshooting of network issues (LAN/WAN environments) Conduct root cause analysis (RCA) for incidents Ensure adherence to defined processes and operational guidelines Support installation, configuration, and migration activities Maintain maximum uptime as per SLA commitments Mentor and support juniorβ¦
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