Japanese Customer Technical Advisor | Athens - GRE1 at Cross Border Talents

At the moment Cross Border Talents is looking for Japanese speakers to work in Athens, Greece. Are you interested in moving abroad? ### Your Role as a Customer Technical Advisor Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs…