Customer Success Technical Architect at IBM

As a Customer Success Technical Architect (CSTA), you will be a trusted technical advisor to Confluent (an IBM Company) customers after they adopt our platform. You will help customers achieve measurable value from their Confluent investments by improving technical health, accelerating adoption, guiding best-practice decisions, and proactively managing risks across their streaming environments. You will work as part of the broader customer account team and partner closely with Customer Success, Sales, Solutions Engineering, Professional Services, Support, Product, and Engineering. The role co…