Specialist, Client Operations at BNY

Specialist, Client Operations We’re seeking a future team member for the role of: Specialist to join our Client Operations, Ginnie Mae Operations team. This role is in New York, NY In this role, you’ll make an impact in the following ways: - Direct Contact with clients for troubleshooting, correcting errors/exceptions and inquiries - Independently assist clients by responding to phone, email, and other inquiries regarding supported services - Provide daily Reconciliations as well as metrics. Reviews daily open items to ensure proper follow-up and closure - Meet all Service Level Agreements…