Fincrime Quality Specialist at Wise

Fincrime Quality Specialist ### Job Description Weʼre looking for a FinCrime Quality Specialist to join our growing team. The main purpose of the Quality Specialist role is to improve customer experience and ensure compliance with business and legal expectations. This involves maintaining high and consistent quality among agents, vendors, and products, as well as identifying improvement opportunities related to customer, business, and compliance critical quality parameters. The role promotes a quality culture, setting standards, and providing feedback on what great servicing looks like. You…