SME - Wireless Networking at HCLTech

Job Description SME - Wireless Networking Noida, Uttar Pradesh ### Job Summary The Subject Matter Expert (Support & Ops) plays a critical role in ensuring swift and effective resolution of escalations and incidents within the Support & Operations area. This position emphasizes adherence to Service Level Agreements (SLAs) and quality standards, fostering positive customer satisfaction through proactive communication and expert guidance in SDWAN and Wireless WLAN technologies. ### Key Responsibilities 1. Ensure Timely Resolution And Compliance With Quality Standards For Escalated Tickets An…