Customer Support at TCS

Customer Support Location: Hyderabad | Experience: 1 - 5 Years | Role: Executive | Skills: Customer Service | Qualification: BACHELOR OF COMMERCE Role:Customer Support ### Key Responsibilities - First Call Resolution: Efficiently handle customer queries and resolve issues during the first contact wherever possible. - Not limited to resolving issues. Advisors are expected to build trust, uncover needs, and naturally position value ‑ added solutions without sounding sales ‑ driven. Strong communication is the foundation that enables both customer satisfaction and revenue growth. ### Techni…