Call Center Agent at Fa Emsb Saasfaprod1

Call Center Agent Call Center Representative is responsible to Provides high Quality and Consistent service to the customers and takes the corrective actions accordingly. ### Responsibilities - Deliver high-quality, consistent customer service while taking appropriate corrective actions whenever needed. - Serve as the first point of contact for all telephone inquiries, ensuring prompt and professional support. - Handle a high volume of inbound and outbound calls efficiently and within agreed service standards. - Maintain service quality by adhering to established policies, procedures, and q…