Portfolio Manager-Credit Card at IDFC First Bank

Portfolio Manager-Credit Card Job Requirements ### About the Role The role will be responsible for driving portfolio outcomes through tele-calling and customer engagement channels across retention, 365-day closure prevention, usage activation, RTO, and related portfolio programs. The incumbent will manage channel performance, governance, VOC, and productivity across a large calling setup while also leading automation and process optimization initiatives to improve operational efficiency, customer experience, and portfolio outcomes. Key Responsibilities ### Primary Responsibilities - Own…