SME - Cisco Contact Center at HCLTech

Job Description SME - Cisco Contact Center Noida, Uttar Pradesh ### Job Summary L3 - Lead Developer - Genesys Cloud Contact Center Role Summary We are seeking an experienced Lead Developer - Genesys Cloud Contact Center to design, develop, integrate, and enhance customer engagement solutions on Genesys Cloud CX. This hands-on engineering role focuses on customer journey orchestration, omnichannel engagement, API integrations, automation, AI-enabled capabilities, and platform innovation while supporting global contact center implementations and regional compliance requirements. Key Responsib…