Tech Liner at MSX International

Tech Liner Job Description ### Job Purpose - Provide technical assistance, instruction, and programming support (on-line, phone, visit) to dealers by resolving vehicle repairs which dealer technicians are having difficulty to diagnose and/or repair. Provide specialized support for new product launches. - Daily analysis of VOC related to service quality and take appropriate action to avoid re-occurrence for wrong diagnosis issues at dealers. - Implement process for Fix it right by initiate training programme at dealers - Prepare NTL at dealers (GTSS, daily pending vehicle for diagnosis) ###…