Help Desk Technician at levelonepersonnel
Title: Help Desk Technician – Tier 1
Location: Remote
Hours: Monday-Friday 8am-5pm EST, 1 Hour Lunch
Pay: $11.50-12.50/hour
Type: Contract, long-term. No end date.
Start: July 2026
### Job Description
- Provide professional end-user support via telephone, email or web submits
- Provide restorative or maintenance actions to resolve end-user problems
- Responds to end-user problems based on standard procedures
- Track incidents and calls, including but not limited to, entering data into the database timely and accurately
- May be responsible for ensuring systems are configured properlyJob…
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