Sr Analyst at HCLTech

Job Description Sr Analyst Chennai, Tamil Nadu ### Job Summary 1. Must have two (2) years\' experience in the computer field 2. Must have a working knowledge of WBG\'s standard business applications as described in section 2.1.2. ### Key Responsibilities . Ability to learn the WBG business and technical environment with the goal of increasing first-call resolution rates 4. Work effectively as a team member 5. Proficient typing skills (minimum of 40 WPM) ### Skill Requirements 6. Have an excellent customer service approach to dealing with people at all levels within the WBG 7. Have the e…