SME - ServiceNow, IT Service Management at HCLTech

Job Description SME - ServiceNow, IT Service Management Gautam Buddha Nagar, Uttar Pradesh ### Job Summary The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests. ### Key Responsibilities 1. Ensure Timely Resolution An…