Service Advisor at Al Mansour

Service Advisor ### Summary Service Advisor serves as the main link between customers and the service center, ensuring that vehicle concerns are captured accurately and service is delivered professionally and on time. ### Tasks - Provide advanced product/service information and respond to complex customer questions. - Respond to advanced issue escalations and provide approvals as required. - Follow organizational policies and regulatory codes. - Schedule follow-ups and ensure CRM data quality. - Record and process custom orders, often with unclear expectations. ### Education Bachelor's d…