Planning Manager at DAZN

DAZN Customer Service is growing, and we’re strengthening our operational capability with the addition of a Planning Manager. This senior role will provide expert leadership across workforce planning, capacity modelling, real-time performance control, and operational alignment. The Planning Manager will act as a key operational partner to the Head of Operations, Head of People, and Head of Performance, ensuring that planning, scheduling, forecasting, and real-time management processes are robust, proactive, and consistently delivered across both in-house teams and third-party BPO partners.…