Customer Care Representative N at Mindlance

Customer Care Representative N ### Job Description - Any background candidate will do. - Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. - Analyzes problems and provides information/solutions. - Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. - Thoroughly documents inquiry outcomes for accurate tracking and analysis. - Develops and maintains positive customer relations and coordinates with various functions within the…