Process Excellence (PEX) Sr. Associate at Cognizant

Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety of business operations. We recently launched 2 Contact Centers in Mesa, AZ and Plano, TX, and we are seeking a PEX Sr. Associate to help streamline and enhance our operation. Please not that this role is fully onsite in Mesa, AZ. Only local candidates will be considered. Role Responsibilities Drive continuous improvement culture through training, co-ordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO Understands and articulates problems/issues in a…