Analyst - English, Arabic, Microsoft Windows at HCLTech

Job Description Analyst - English, Arabic, Microsoft Windows Hyderabad, Telangana ### ### Job Summary The Support Analyst will play a crucial role in delivering efficient Level 1 remote desktop support to customers, ensuring timely resolution of technical issues in both English and Arabic. This role emphasizes adherence to quality standards and service level agreements (SLAs), contributing to an exceptional customer experience and fostering operational excellence within the Support & Operations team. ### ### Key Responsibilities 1. Provide Level 1 Remote Desktop Support By Diagnosing An…