Track Lead (Support & Operations) at HCLTech

Job Description Track Lead (Support & Operations) Lucknow, Uttar Pradesh ### Job Summary Operations Management with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management. ### Key Responsibilities 1. Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning. 2. Understand client requirements and accountable in ensuring support team is meeting client expectations. 3. To lead and mentor the project team and ensu…