Senior Analyst - English, French, Microsoft Windows at HCLTech

Job Description Senior Analyst - English, French, Microsoft Windows Noida, Uttar Pradesh ### Job Summary Seeking a Service Analyst with 2–3 years of IT service management experience to support incident and service request management, SLA tracking, operational reporting, and coordination with technical teams. The candidate should possess strong analytical and communication skills, knowledge of ITIL processes, and experience with ServiceNow or similar ITSM tools ### Key Responsibilities Manage and track incidents and service requests from logging through resolution and closure, ensuring app…