Senior Analyst - English, Arabic, Microsoft Windows at HCLTech

Job Description Senior Analyst - English, Arabic, Microsoft Windows Chennai, Tamil Nadu ### Job Summary The Senior Support Analyst plays a crucial role in delivering high-quality remote desktop support to clients, ensuring efficient troubleshooting and resolution of technical issues. This position emphasizes effective communication in both English and Arabic, adherence to service level agreements (SLA), and a commitment to exceptional customer satisfaction. ### Key Responsibilities 1. Provide Level 1 Remote Desktop Support By Diagnosing And Resolving Hardware, Software, And Network Issues…