Merchants Success Associate (UK) at SHOPLINE

- Create strong relationships with our merchants - Recommend ways to best utilize the Shopline platform - Point out areas for improvement, including opportunities for product adoption and implementing new Shopline features - Triage technical issues to Shopline escalated Support teams - Work with internal Shopline teams to advocate for merchants’ needs and requests - Demonstrate an in depth understanding of industry trends - Elevate the overall merchant experience - Coach merchants to grow their business by partnering with them on goal development, and providing tailored and structured recommen…