Technical Support Representative-Security Analyst at IBM

As a Technical Support Representative: Security Analyst, you play a critical role in safeguarding client systems and ensuring the security posture of client environments. Your primary responsibility is to provide Threat Management L1 monitoring services, receiving, documenting, and reviewing incident-related information. Your primary responsibilities will include: - Analyze Security Alerts: Swiftly analyze and escalate client risk and operational disruptions to respective stakeholders in a timely manner, utilizing an array of tools and established procedures to take appropriate actions for e…