Guest Relations Officer 宾客关系主任 at Fa Evax Saasfaprod1

Guest Relations Officer 宾客关系主任 DUTIES AND RESPONSIBILITIES工作职责 Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure 确保通过个人迅速,诚恳的服务态度，使客人在入住期间的满意指数提升到最高限度 Ensure Priority Club members (and Intercontinental Ambassador) consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service 确保每一位优悦会俱乐部会员（洲际酒店的大使卡）享有会员应得的优惠政策及酒店安排的特殊客用品，常住客及一些其他的贵宾同时享有特殊应有的重视和宾客服务 Greet VIP guests personally 亲自欢迎到店贵宾 Liaise with other departments and necessary outside contracts to ensure excellent service…