Help Desk Support at Mindlance
Help Desk Support
### Job Description
- Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload.
- Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
- Maintain process and communication with Engineering and other supporting departments.
- Process disposal requests from campus locations.
- Depot staff will be required to participate in after-hours on call support activities as needed…
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