CRM Business Operations Senior Associate at Amgen

CRM Business Operations Senior Associate ### Role overview The Senior Associate provides first-line support for Veeva CRM business and operational questions across Outside US (OUS) with focus on JAPAC. The role combines request resolution with broader business process support, continuous improvement, community communication, and user onboarding. The role works closely with the CRM team, which can advise on complex questions and escalations. ### Key responsibilities - First-line CRM and business support — Serve as the first point of contact for CRM and related business-process questions. Cl…