Chat Support at FULL Creative

### ### Roles & responsibilities - Handle customer queries primarily via web chat. - Educate current customers and potential customers on products and services. - Should be willing to handle customer escalations and calls when need persists. - Achieve the KPI’S and objectives in the cadence set by the team. - Building connection/rapport to personalise the chat conversation. - Be an active and responsible team member in all aspects of work. ### ### Must have - Willing to visit office twice a week (Hybrid Model) - 0-1 years of experience in chat or customer facing roles. - Exceptional oral…