Retail Front End Lead at Eataly North America

Retail Front End Lead ### Job Description The Front End Lead, Ecommerce serves as the liaison between staff and management to ensure that the Front End Department and its Ecommerce operations run as efficiently as possible. Reports to the Front End Manager. - Assists in supervising the Front End team to ensure optimal performance and guest experience - Oversees prompt and accurate fulfillment of online orders through platforms such as Instacart and Mercato - Answers enquires about online orders and provides information on products - Confirms and locks customers’ orders and communicates fulf…