Executive at EXL

Executive The Policy Holder Billing Associate is responsible for processing insurance premium payments, resolving billing inquiries, maintaining policyholder accounts, and ensuring accurate billing records. The role requires collaboration with customers, agents, and internal teams to provide timely and accurate billing support. - Process premium payments, refunds, and billing adjustments. - Generate and send invoices and billing statements. - Respond to policyholder billing questions via phone, email, or chat. - Investigate and resolve billing discrepancies and payment issues. - Update custo…