Senior Customer Service Manager-Loan Centre at IDFC First Bank

Senior Customer Service Manager-Loan Centre Job Requirements ### About the Role Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a fast-paced environment—this is your chance to shine. ### Key Responsibilities Deliver prompt, high-quality customer support Own and resolve customer issues end-to-end Engage across digital and voice platforms Improve service processes and customer experience Collaborate with…