Voice Collaboration Managed Service Engineer at NTT DATA

Voice Collaboration Managed Service Engineer ### Job Requirements Collaboration Managed Services Engineer (L4) ### Job Summary The Collaboration Managed Services Engineer(L4) is responsible for ensuring a managed service is provided to all clients, ensuring that their voice, collaboration and or contact centre infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role i…