IT Help Desk Technician at Delaware Park Casino & Racing

### JOB RESPONSIBILITIES - Responds to IT service requests and support calls, troubleshooting and resolving basic hardware, software, application, and connectivity issues, or escalating them to the appropriate IT personnel. - Provides support for desktops, laptops, peripherals, and other end-user technology, including installation, configuration, and troubleshooting. - Handles routine user account administration, including account setup, access changes, and password resets. - Installs and supports standard software and applications. - Documents service requests, troubleshooting performed, and…