Customer Support Representative at RELX

Customer Support Representative Location: Manila Country: Philippines Time type: Full time Job requisition ID: R118676 Posted: 2026-09-26 The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying customer need, uses sound judgment when information is incomplete, explains findings clearly, and owns the next best action through resolution or a well-managed handoff. After the custom…