Team Leader at Digitide

Team Leader Digitide Solutions Limited is seeking a Team Leader for its Collections | FOS department. The ideal candidate will lead and motivate a team of Customer Care Executives, ensuring exceptional customer service and efficient complaint resolution. As the Team Leader, you will play a crucial role in guiding and developing a team of Customer Care Executives (CCEs). Your primary responsibility is to ensure the team provides an exceptional customer experience, handles inquiries, and resolves complaints effectively. You will be a key driver in maintaining high customer satisfaction and loy…