Field Program Manager GBD SOM at Aditya Birla Group
Field Program Manager GBD SOM
Key Result Area
### Key Responsibilities
Lead to Conversion Programme
Own the lead-to-booking conversion rate as a programme metric — track city by city, identify where the funnel is leaking, and drive correction through the GBD team and through digital tools where platform gaps are the cause.
Define what a healthy conversion funnel looks like at each stage; establish minimum thresholds by city maturity; surface cities consistently below threshold with a root-cause view, not just a number.
Work with the Head — Digital Platforms (Consumer & Growth) where CRM,…
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